Pricing
One subscription for your vendor recovery
One monthly subscription, and a report every month showing what was verified as recovered against what you paid.
Restitor Recovery
One subscription for your vendor recovery
Monthly subscription — price agreed with you
- Matching of every shortage deduction to invoice, PO, shipment, proof of delivery and receipt
- Claimable amounts computed exactly from your evidence, per item
- Dispute packets prepared in German or English, with attachment lists and a frozen facts hash
- One-click preparation and approval of every ready claim
- Deadline tracking with every uncertainty stated
- Remittance verification: recovered means paid
- Monthly recovery report and CSV export, with verified recovery against your fee
- Unlimited team members with role-based access
How to judge it
Measured against verified cash, not promises
Restitor pays for itself when the money Amazon verifiably pays back exceeds its fee. That depends on your shortage-deduction volume and on holding delivery evidence for them — so the product measures it for you, every month, and says so when it falls short.
Questions
Before you subscribe
- Which deductions does Restitor handle?
- Amazon 1P shortage deductions (PQV, revised, missed-adjustment and disaster-recovery claims). Chargebacks and other deduction types are shown as out of scope, never counted as recoverable.
- What data do you need?
- Your deductions, invoices, purchase orders, shipments, proofs of delivery, Amazon receipts and remittances. The in-product guide lists every column and gives a template for each file; if your export has different column names, you map them once and Restitor recognises the file from then on.
- Does Restitor submit disputes to Amazon?
- No. Restitor prepares each dispute and its attachments; you approve it and file it in Vendor Central. Then you record Amazon's response in Restitor.
- How do I know it pays for itself?
- Record your monthly fee in Restitor and every report compares it with money verified on Amazon remittances. Approvals and open claims are never added to that figure. Whether it exceeds the fee depends on your deduction volume and the evidence you hold; the report says so either way.
- Are the dispute deadlines guaranteed?
- No. For EU marketplaces Amazon's windows are not reliably published. Restitor shows the calculated date, the rule it used, its sources and that it is unverified, so you can confirm critical dates in Vendor Central.
- Who can see our data?
- Members of your organization, according to their roles. Your records are separated from other customers' records in the database itself, not only in the application. Restitor's own operators can access a workspace when that is needed to run the service, and the infrastructure providers that host Restitor store the data on its behalf.
